Professional experience
04 / Experience Download CV / EN
Professional experience.
- Jan 2025 — Feb 2026Las Condes, Chile03
Skinautica
Commercial Consultant & Data Analyst
Led the analytical layer of the retail operation: multi-channel integration, margin and turnover dashboards, and AI adoption in reporting flows.
- Reporting automation with SQL + Python + Power BI (-60% analysis time).
- Bsale × Shopify × AnyMarket × Walmart integration with data governance.
- Claude workflows for research, queries and executive memos.
- Feb 2024 — Dec 2024Las Condes, Chile02
Cocha Travel
Revenue Management Analyst
Pricing and demand modeling for the travel industry. Key contributor to the NDC rollout.
- Elasticity and per-product profitability models.
- Power BI dashboards for performance, demand and forecast.
- NDC implementation for dynamic pricing.
- Jun 2022 — Jan 2024Providencia, Chile01
Telefónica / Movistar
Senior Operations Analyst
Cross-functional B2C operations initiatives: revenue protection, handset anti-fraud and retention analytics.
- Trustonic program: -20% bad debt, ~EUR 2M annually in protected revenue.
- Churn analytics and revenue leakage detection.
- Cross-functional coordination IT + Legal + Commercial.
- 2014 — 2021Santiago, ChileEducation
Industrial Engineering — Major in Finance
Universidad de los Andes
- Applied studies in web development.
- Minor in Leadership and Coaching.